Shipping Policy

At SilverUnnati.com, we are committed to delivering your jewellery safely and promptly across India. Please read our shipping policy carefully before placing your order.
 
 

1. Shipping Coverage

  • We deliver across all major cities and towns in India.
  • International shipping is currently not available
     

2. Order Processing Time

  • All orders are processed within 1–3 business days after payment confirmation.
  • Orders placed on weekends or holidays will be processed on the next working day.
     

3. Shipping Time

  • Delivery usually takes 5–8 business days from the date of dispatch, depending on your location.
  • Remote locations may require additional time for delivery.
     

4. Shipping Charges

  • Free Shipping on all prepaid orders.
  • For orders below ₹999, a flat shipping charge of ₹50 will apply.
  • Cash on Delivery (COD) orders may attract an additional fee of ₹50
     

5. Order Tracking

  • Once your order is shipped, you will receive a tracking number via email/SMS.
  • You can track your order status using the link provided.
     

6. Delays

  • While we aim for timely delivery, delays may occur due to factors beyond our control like courier delays, bad weather, festive seasons or any other unforeseen circumstances.
  • We request your patience and understanding in such rare cases.
     

7. Address Accuracy

  • Please ensure your shipping address and contact number are accurate and complete.
  • We are not responsible for delays or losses due to incorrect information provided by the customer.
     

8. Damaged Parcels

If your package arrives visibly damaged:
  • Please refuse delivery and contact us immediately at contact@silverunnati.com or +91-9081878910.
  • If you accept a damaged package, document it with clear photos and notify us within 24 hours
     

9. Contact Us

If you have any questions about shipping, feel free to reach out:
Address: Soni Bazar, Mahuva, Dist: Bhavnagar
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