Shipping Policy
At SilverUnnati.com, we are committed to delivering your jewellery safely and promptly across India. Please read our shipping policy carefully before placing your order.
1. Shipping Coverage
- We deliver across all major cities and towns in India.
- International shipping is currently not available
2. Order Processing Time
- All orders are processed within 1–3 business days after payment confirmation.
- Orders placed on weekends or holidays will be processed on the next working day.
3. Shipping Time
- Delivery usually takes 5–8 business days from the date of dispatch, depending on your location.
- Remote locations may require additional time for delivery.
4. Shipping Charges
- Free Shipping on all prepaid orders.
- For orders below ₹999, a flat shipping charge of ₹50 will apply.
- Cash on Delivery (COD) orders may attract an additional fee of ₹50
5. Order Tracking
- Once your order is shipped, you will receive a tracking number via email/SMS.
- You can track your order status using the link provided.
6. Delays
- While we aim for timely delivery, delays may occur due to factors beyond our control like courier delays, bad weather, festive seasons or any other unforeseen circumstances.
- We request your patience and understanding in such rare cases.
7. Address Accuracy
- Please ensure your shipping address and contact number are accurate and complete.
- We are not responsible for delays or losses due to incorrect information provided by the customer.
8. Damaged Parcels
If your package arrives visibly damaged:
- Please refuse delivery and contact us immediately at contact@silverunnati.com or +91-9081878910.
- If you accept a damaged package, document it with clear photos and notify us within 24 hours
9. Contact Us
If you have any questions about shipping, feel free to reach out:
Email: contact@silverunnati.com
Phone: +91-9081878910
Address: Soni Bazar, Mahuva, Dist: Bhavnagar