Frequently Asked Questions
Our Jewelry
We offer a wide range of jewellery for men and women, including rings, earrings, bracelets, chains, anklets, pendants, kadas, and more — crafted mainly in premium 92.5 sterling silver and gold.
Yes! All our silver jewellery is made from authentic 92.5 sterling silver, hallmarked for quality and authenticity.
Payment & Shipping
Simply browse our collection at www.silverunnati.com, add your favorite items to the cart, and complete checkout with secure online payment or choose Cash on Delivery (COD).
We accept all major payment methods:
- Credit/Debit Cards
- UPI (Google Pay, PhonePe, etc.)
- Net Banking
No, at present we don’t offer COD.
After order processing (1–3 business days), delivery usually takes 5–8 business days depending on your location.
- Free shipping on all prepaid orders above ₹999.
- Orders below ₹999 will have a flat ₹50 shipping fee.
Returns & Exchanges
Once your order is shipped, we will email/SMS you a tracking number and link. You can use it to check real-time status.
No. All sales are final.
We have a strict No Return, No Exchange policy unless the item received is damaged or incorrect.
Please contact us within 24 hours of delivery with unboxing photos and proof. We will arrange for a replacement after verification.
At present, we do not offer customization or engraving services. Stay tuned — it’s coming soon!
- Keep it away from perfumes and moisture.
- Store in a dry, air-tight container.
- Gently clean with a soft cloth after wearing.
Check out our full Jewellery Care Guide on the website for detailed tips!
You can reach us anytime at:
- Email: contact@silverunnati.com
- Phone/WhatsApp: +91-9081878910
Didn't find it?
